Services

Overview

We believe that services are as important as offering final products. Our company has extensive experience in long- and short-term work with customers, customer support and offering appropriate solutions.

  • Scope Definition and Assessments

    The first step in the deployment of a software system is a project scope definition and assessment exercise. This is typically a three step engagement. readmore

  • Project Management
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  • Implementation

    The site preparation review is based on the site preparation guide. This ensures that the site's infrastructure is complete in accordance to the project requirements.readmore

  • Validation

    We are also ready to assist with all aspects of system validation, including IQ and OQ execution for all software and devices. A complete suite of validation documents are available for your use.readmore

  • Training

    Full training is supplied by SoftGroup for all company customers. Training courses are mandatory for all new customers. All training courses are available at any time of the software lifecycle for all company customers.readmore

  • Technical Support

    In keeping with the mission-critical nature of all customer businesses, SoftGroup provides comprehensive customer support services.readmore